DO YOU OFFER LOCAL PICK-UP?

We sure do!  Local pickup is the only option we are currently offering. Justa Custom Products is located inside of Alpyne Apparel Flagship Store in Martensville, SK. Our address is Bay 3 - 800 Centennial Drive North. 

PICK-UP NOTIFICATION: You will receive a text notification on the cell number you provide us when your order is ready for pick-up. 

 

WHEN WILL I RECEIVE MY ORDER?

The good news is that our team works hard to have your order ready for local pick-up within a maximum of 15 day business days for in stock items. The better news? We usually get it done sooner. Items that are being personalized with embroidered names will take a bit longer than products without. In the event that our turn around times will take longer than 15 buisness days (due to backorders, shipping delays, or another reason out of our control), the customer will be notified. *Please note that the turn around time during the holiday season WILL be longer, but as long as you order before Wednesday, November 12th/25 it will be guaranteed before Christmas*

 

HOW DO I CARE FOR MY APPAREL?

Headwear: Please do not saturate in water, as this can cause the patches to slowly seperate from the hat. Hats may be spot cleaned. Patches may be lightly cleaned with damp cloth. 

Clothing: All clothing is pre-shrunk. Wash cold. Do not dry on high heat.

 

WHAT METHODS OF PAYMENT DO YOU OFFER?

We offer all major credit cards through your PayPal account. If for any reason you do not already have and cannot make a PayPal account, please call our store 1-306-717-0471 during business hours an we will do our best to accomodate you.

 

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Due to the custom nature of these team products, all sales are final - no returns or exchanges. If there is a quality concern with your item, please give us a call or bring the item in during store hours and we will do our very best to correct the issue.

 

DO I ORDER BY MYSELF OR WITH MY TEAM?

As per the direction by the Martensville Minor Hockey Association, each team can choose whether they want to do a matching team apparel order or to allow each team member to choose and purchase their own items individually (or both). If a team decides to do a matching team apparel order, the website still remains available to family, friends and the team member to purchase any additional merchandise. Please send us an email to justacustomproducts@gmail.com if you are interested in ordering as a team.

 

DO YOU OFFER DISCOUNTS IF I ORDER A CERTAIN AMOUNT?

We do not. All products are marked as is. We firmly believe our prices are very fair, and we appreciate you for understanding!

 

HOW LONG WILL THE ONLINE STORE STAY OPEN FOR? CAN I SHOP LATER FOR CHRISTMAS GIFTS?

The store will remain active until near the end of the regular hockey season. If you are Christmas shopping, all orders must be placed before Wednesday, November 14th/25 at midnight to be guaranteed before Christmas. After this date, orders will NOT be guaranteed for Christmas and will most likely be started in the New Year. We will try our best to keep some Marauders/Mavens products on the shelves for in-store shopping during this time.

 

We thank you for choosing us as your apparel provider for a 4th year and we wish you all the very best in your 2025-2026 season!

Thank you for supporting local!

- Cole, Courtney, & The Team at Alpyne Apparel and Justa Custom Products